Privacy Policy – Go2algarve

1. Who we are

Go2algarve is a travel agency specialized in organizing trips and experiences in the Algarve. We value your trust and handle your personal data with care.

2. What data we collect

We only collect the information necessary to provide our services:

• Contact details: name, phone number, email address.
• Travel details: preferences, booking information, special requests (e.g., dietary needs or mobility).
• Payment details: used solely to process transactions.
• Feedback and surveys: your experiences and comments to improve our service.

3. How we use your data

Your data is used for:

• Processing bookings and reservations.
• Providing practical information about your trip.
• Customer service and support.
• Improving our services through anonymous feedback analysis.
• Meeting legal obligations.

4. Sharing of data

We only share your data with:

• Local partners (hotels, transport providers, guides) necessary for your trip.
• Payment providers for secure transactions.
  We never sell or rent your data to third parties.

5. Retention period

We do not keep your data longer than necessary:

• Booking details: up to 2 years after your trip.
• Invoice and payment data: according to legal requirements (7 years).
• Feedback: up to 2 years, then anonymized.

6. Your rights

You always have the right to:

• Access your data.
• Request corrections.
• Request deletion ("right to be forgotten").
• Object to processing.
• Withdraw your consent.

7. Cookies and website use

Our website uses only functional and analytical cookies:

• Functional cookies ensure the site works properly.
• Analytical cookies help us improve the site.
  We do not use tracking cookies for advertising.

8. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

9. Contact

If you have questions about this privacy policy or wish to exercise your rights, please contact us:
📧 info@go2algarve.com
📞 +351 964221883  📞 +46 733140949